How to improve store search and answer customer questions instantly?

Shopify Discussion
1

Hi everyone,
We’ve been working on a way to transform Shopify store search by combining two essential tools into one: an advanced search engine and a question-answering assistant.

WiseCues turns your search bar into a smart assistant that:

  • Searches smarter: Understands typos, synonyms, and complex queries to guide customers to the right products.
  • Answers instantly: Pulls answers from your store’s pages (FAQs, policies, product details) to reduce support workload.

Try WiseCues today on the Shopify App Store and see how it can enhance your store’s search and customer experience!
https://apps.shopify.com/wisecues

Would love to hear your thoughts!

Thanks,
JD

1 Like
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This is an incredible innovation for Shopify store owners!

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Communication can be your secret weapon in e-commerce:

  • Aim to respond within 24 hours
  • Use a warm, solution-oriented tone
  • Personalize your interactions
  • Follow up after resolving issues

A tool like HelpCenter can help manage this, but the human touch is irreplaceable.

Communication can be your secret weapon in e-commerce: Aim to respond within 24 hours