How to open shipping options dropdown on checkout page, when customer is logged in.

Payments + Shipping & Fulfilment
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Topic summary

A merchant is experiencing a UX issue on their checkout page where logged-in customers cannot see all available shipping options.

The shipping section appears collapsed by default, displaying only “FREE” shipping, which may mislead customers into thinking it’s the only option available.

The merchant wants to find a way to automatically expand or open the shipping options dropdown/panel for logged-in customers, ensuring all available shipping methods are visible during checkout.

This appears to be an ongoing question with no solution provided yet in the thread.

Summarized with AI on November 5. AI used: claude-sonnet-4-5-20250929.
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When a customer is logged in, the different sections are closed.
Under shipping it makes it look like there is only one option. I guess people just see the word “FREE” and reads nothing else.

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Is there a way to open the dropbox/panel to see all shipping options for logged in customers?

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