How to print receipt without prices, for gift exchanges

Retail & Point of Sale

Topic summary

A user needs to print gift receipts without prices for customer exchanges. The business frequently sells items as gifts and wants to include receipts that allow recipients to exchange items without revealing purchase prices.

Solution provided:

  • Gift receipt option is available at checkout completion
  • Can also be accessed retroactively through Orders → select order → Receipt button → print gift receipt
  • Gift receipts display order details and barcode but exclude pricing information

System compatibility:

  • Confirmed working in POS Pro and POS Lite
  • Requires a receipt printer to be configured
Summarized with AI on November 24. AI used: claude-sonnet-4-5-20250929.
1

Hello!

A lot of our sales are gifts, so the client wants to give the gift with a receipt in case that the recipient want to exchange it. How can I do this in POS light?

Its basically a receipt without prices.

Thanks!

2

Providing you have a receipt printer, you should see the option to print a gift receipt at the end of the checkout process - or alternatively you can go back into Orders, select the order, hit the Receipt button and print a gift receipt from there. The gift receipt just has the order details and barcode - no prices. That’s how it works for us, anyway (we do have POS Pro but I can’t see anything that says it doesn’t work in POS Lite).