Hello
Is there anyway I can create a gift receipt for online order not POS?
What happens if my customer A wants to buy as a gift and the recipient B wants to exchange size
after receiving the gift from customer A?.
how does that work for online shop?
You can use a third-party app such as Giftship or Gift Receipts to generate a separate receipt that does not show the price or any sensitive information.
In the scenario where the recipient B wants to exchange size after receiving the gift from customer A, they can contact your customer support team and initiate a return or exchange. You can provide them with a prepaid shipping label to return the item and once you receive it back, you can send the correct size to the recipient. It’s important to have a clear return and exchange policy on your website and communicate it to your customers.