A user is struggling to remove a welcome/email popup on their Shopify store using the Prestige theme. They remember customizing it initially but can no longer locate the settings to disable it.
Troubleshooting attempts:
Solution provided:
A PageFly representative offered a code-based fix:
The original poster confirmed this solution worked successfully. However, another user later reported the same code did not resolve their identical issue, suggesting the fix may be theme-specific or situation-dependent.
I’m having a hard time removing a “welcome/enter email” pop-up that occurs when you first enter the site. I’m using the Prestige Theme. I remember I colored it when first customizing the theme but I don’t see it anywhere now. I tried looking it up and putting in codes but to no help I have no app imbeds that allow pop ups either.
. Any suggestions? Thank you very much. Store link is komodowear.shop
Have you installed SMSbump of Yotpo?
Yes but all the flows aren’t live.
So I guess your theme is integrated with this app, and it has an option to enable/disable it somewhere in your Online store > Themes > Customize, check in your Theme settings or somewhere else
Hi @Komodo ,
You can try this code by following these steps:
Step 1: Go to Online Store->Theme->Edit code.
Step 2: Search file theme.liquid
Step 3: Paste the below code at the bottom of the file → Save
Hope my solution works perfectly for you!
Best regards,
Oliver | PageFly
No good, no option for pop ups besides the “Newsletter.”
This worked well, thank you very much for your help!
Hi @PageFly-Oliver ,
I am having the same issue and this didn’t work for me. Do you have any other suggestions?