How to set up Canadian shipping on Shopify Starter Plan?

Payments + Shipping & Fulfilment
1

Hello community!

This is my 2nd day on Shopify Starter Plan and I having issues to setup the shipping section. My small business is located in Canada (Already added this Market) and will ship within Canada ONLY. I already created the shipping profile and added the shipping zone (all provinces). Also, I’ve already added the “Rate” and selected

Canada Post (Discounted rates from Shopify Shipping)

since this is one of the options.

When doing the test in my online store, it displays on the Shipping Method this error:

Shipping not available

Your order cannot be shipped to the selected address. Review your address to ensure it’s correct and try again, or select a different address.

I have tried several times and it keeps bringing the same error.

Could someone help me with this.

Thanks,
WW

2

checkout Shopify Checkout Rate Troubleshooting Steps

1 Like
3

Thank you for your input and help on this matter.

I did fix the issue just right after I posted my problem here. It was a matter of selecting the Default Package. I was selecting the one the carrier doesn’t work with (Envelope). So that’s why I was getting the error.

Thanks again for your time.

Wen