Hydrogen store and sales report

Technical Q&A
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1

Hello,

I have a store built with Hydrogen .

When I go to analytics and check the “Sales by traffic source” almost all the traffic came as direct and a small percentage , like 2% < came as Unknown.

I’ve checked the session the users have under “Sessions by location” and I can see that in one day from 50 sessions almost half of them have some referrer site attached to them.

My question is why on Sales by traffic source almost all the sales are reported as direct.

2

Hi, @Sergiu222 . Thank you for sharing all of that! We’d need more information from your account in order to give an accurate answer as to why this happened. I’d recommend contacting our support team through the Help Center here for more help.