I am unable to receive email Staff invitations from our Partner/clients accounts

Shopify Discussion
1

Hello,

Sadly with a Gmail account I am unable to receive any partner/client Staff invitation.

This means that all our clients are blocked and I can’t even access all our accounts.

Can someone help me to understand why my Gmail can’t receive new account invitations? This sadly slow down everything on the top of the workflow.

Thank you very much in advance.

2

Not being able to access to the account I am also unable to ask for support.
I am stuck in a loophole, looking forward for your team help, also wrote to support@shopify.com.

3

How long are invitation links valid? Thanks. - https://partners.shopify.com/1745318/invitations/accept/1985956/c08f336b6cb5b153e8bd11cf46c46f9f