Hi,
When I try to add a custom domain to my shopify store I get an error saying - “A SITE WITH THAT DOMAIN NAME ALREADY EXISTS.”
I also added TXT file as well as CNAME and A Record, I still get the same error message.
I also attached screenshots of the domain DNS settings, Please check and let me know. Please verify the website domain for me.
@Alrightythen You have to contact to the shopify support.
hi! @Alrightythen
This is PageFly - Free Landing Page Builder. I would love to provide my recommendations for your store based on 6 years of providing solutions for about 100.000 active Shopify merchants.
To fix this error, you’ll need to contact Shopify Support with proof that you own the domain you’re trying to connect to. Proof of ownership can include a screenshot of your domain manager that shows you have control over the DNS settings for the domain you want to add. Once they’ve verified ownership, they can remove the domain from your domain store to allow you to add it to your store.
you can go to https://bit.ly/3cJkx8V and login to your account to create a support request.
if this can help you to solve the problem i hope that you will put it as the solution so people can see this when having the same problem.
Thank!
If you feel my answer is helpful, like it or mark it as a solution. Let me know if you have any questions.
Best regards,
PageFly