- I ordered a shirt from A Killers confession Spotify website and it said I’d receive it yesterday but it hasn’t arrived and unfortunately I deleted the email with the tracking number…any help
Topic summary
A customer ordered a shirt from A Killers Confession’s Spotify website with an expected delivery date that has passed. The item has not arrived, and the customer accidentally deleted the confirmation email containing the tracking number.
Suggested Resolution:
- Locate the payment receipt or any documentation proving the purchase
- Contact Shopify customer support with this proof of payment to resolve the missing shipment
Status: Unresolved - awaiting customer action to gather documentation and reach out to support.
Hey there @Jjockenhouse sorry that you’ve found yourself in this situation, do you by any chance still have the receipt of payment and other necessary documents that can show that you indeed paid and are entitled to the item in question? If you do, then the next best course of action will then to be to get in touch with Shopify customer support.