I was purchasing some Christmas presents with Shopify and recieved an add for board games on mylillydesign.com. Stupid me assumed it would be safe because I had trust when they used shopify for payment. Also there weren’t any of the regular red flags when ordering, like the price was normal and it is a .com. Turns out the site is a complete scam. I found reviews on another site of other people who followed a link on Shopify. I’ve started a dispute with my bank. I can’t find anywhere on Shopify to report a scam. I’m sure hundreds of more people have been scammed since I placed the order. Shopify needs an option to help report these and keep people safe! Is there any way to get ahold of Shopify? They should not be associated this this horrible scam site.
Hi @MeaganJ
Sorry to hear about your experience. Their website does look pretty legit. Just no full contact information, no phone, and address does look a bit suspicious. The domain is just 2 months old and a 50% discount on products does not look too suspicious as it was Black Friday. Even it is strange to have just a few products and all on 50% discount.
You can report it at https://www.shopify.com/legal/tools/report-an-issue/report-a-merchant and choose “Fraud”.