Im am using the Multifeeds app but merchant center keeps populating content API

Technical Q&A
1

Hi all

So i have had a night mare of a time with google merchant for the past month.

I ended up using the app Multifeeds and they go it working.

Now my merchant center keeps populating the content API feed.

In the sales channel part of the backend i dont have that conected to google merchant.

My products however are still using that as one of their 4 sales channels. (google and youtube)

Do i need to remove that sales channels from the products page in admin or is there something else i am missing?

The reason is for some reason when it uses the content API it doesnt recognise the variants of my products so either will put them as disapproved ( cause they are using the smaller size as the main price and i have 3 sizes with different prices of the same type of product)

Again if anyone on here could help me with this i will forever be grateful
I used to LOVE google but omg now the word raises my blood pressure haha.

Thank you

2

In the Google and Youtube app, disconnect from GMC in the settings.

Then you can delete the content api feed in GMC > products > feeds

Simply manage your product info in the multifeed app.

3

Hi

Thank you for replying.

I have already done that.

The only google and youtube part that is connected is the analytics and also its in the sales channels.

4

Then nothing else needs to be done.

5

Hi Emmanuel, I have tried the above solution of diconnecting from the GMC app in settings. However, this also disconnects my youtube account from shopify. Means the items no longer appear in my youtube store.

My main sales channel is youtube as I have a channel.

Is there any other way to stop the interference from Google app content API?

6

This also diconnects everything else, including youtube channel. I guess its ok if all you wana do is google ads but not good for youtube store.

7

Unfortunately not, you will have to choose which app you want to use. I am sure in the future Google will allow shopping listings on Youtube using 3rd party apps.

8

Thank for clarifying so I stop chasing that lead.

So what is best option for me?

  1. I need youtube store ads since that’s really my #1 traffic source.

  2. I need to have GMC to deliver my feed to multiple countries, the google&youtube app is also restricted to only 1 country.

If I modify the Content API that google&youtube app is sending in GME and manually setup my shipping rates for each region - will that work? Or will content API just keep periodically being overwritten to default 1 country and disturbing my feeds.

9

Simply use both.

Use Google Shoppign and youtube for your default country.

Use Multiple feed for other countries.

There is no overlap, if you set it up correctly.

10

Similar issue here but the data from Multifeed is coming through the same content api source. So removing content api means also removing the multifeed data. Or am I wrong here?

11

Change the multifeed feed method from content api to tsv.

TSV is much faster, lighter then content API, which is a bit slower.

1 Like
12

Thanks!