I'm looking for a return option where my home address is not shown

Topic summary

  • Issue: A merchant uses a PO Box as the public business address but needs product returns sent to their home, where inventory is stored. They want to keep their personal home address private for security and privacy reasons.

  • Proposed solution: Use a business mail forwarding service. This provides a virtual address (similar to a PO Box) where returns can be shipped, and the service then forwards the packages to the merchant’s home address, keeping the home address hidden from customers.

  • Outcome/status: The suggestion was offered; the original poster has not confirmed implementation or provided feedback. No alternative solutions or platform-specific (Shopify) settings were discussed.

  • Notes: No images or attachments were included. The discussion remains open with no final decision recorded.

Summarized with AI on January 2. AI used: gpt-5.

I use a PO address as business address but when I’ll have return, I need them to be shipped at my home address since it’s where I actually store the articles. I don’t want the world to know my personal address, you never know. Any suggestion?

What you will probably want is business mail forwarding. Business mail forwarding is similar to PO box but it is virtual address. When the product is shipped to that address it then gets forwarded to your address.