Inaccurate sessions tracking one day to the other

Data regarding sessions between shopify and google analytics have always been quite accurate for us at www.babumilano.com

However, yesterday we had a decline in sessions registered on shopify even though google analytics shows stable performance.

What can this be attributed to? The issue seems to be still present today.

Thank you for the support.

Exactly the same problem for me.

1 Like

we have the exact same problem. session count in shopify decreased by 60% overnight starting on March 17th. The decrease cannot be reproduced in Google Analytics 4 or Universal Analytics. Anyone from Team Shopify who can help with this?

I noticed a JS Error on our page and just checked your shop: http://www.babumilano.com/
You have the exact same error. Most likely this is the culprit. I will have our dev team look into this tomorrow. Hope this helps…

Hi, the same for us. Shopify, can you explain this please? Thanks