I’ve been unable to drive customers to my site..Now recently I received two emails from two different individuals claiming to assist me with info on how to drive more customers to the site. I’ve been reading about common scams on Shopify and was wondering was this one of them? What’s your thoughts?
Hi @LJmusic1914
Thanks for reaching out here on the Shopify Community. I can see this is your first post so I wanted to welcome you here.
I understand that you have received some emails from people offering to help you drive more customers to your store, and you are wondering if this might be a scam - I’d be happy to help steer you in the right direction.
Well done for reaching out here first. As with all forms of unsolicited contact, I would encourage you to be highly vigilant and cautious. While it is certainly possible that their claims are legitimate, it is also highly likely that any form of unknown origin emails you receive in this manner are some form of scam or phishing attempt. I would be very reluctant to engage with them or provide any information unless you are confident that they are genuine and trustworthy. Check out our help documentation on protecting your account against phishing here.
If you were considering hiring a professional to help you increase your store traffic and conversion rate, then you could consider using our Shopify Experts website. There you can find many trustworthy freelance developers who you can hire to fulfill a wide variety of tasks including marketing & sales.
You mentioned that you have been unable to drive any customers to your site. May I ask what sort of activities you have already tried that haven’t worked? We have a wealth of information available in our help center all about marketing that I would suggest taking a look at. Developing your own marketing plan is a great first step, and can really help to keep you on track. For even more ideas on how to increase traffic on your store, we have a Shopify-made YouTube video here that you can check out!
What kind of products are you selling? Also, how long has your store been live now? Looking forward to hearing more about your business!