Is Shopify admin down or is it my store?

Español Debates Preguntas y respuestas técnicas
1

Hey there, hope you all are doing great guys!

I’m having trouble logging into my Shopify account admin panel. I’ve already cleared my data browser, tried incognito mode, switched browsers, tried from another computer, etc., and the result is the same.

"An error occurred while downloading the site. Please try refreshing the page.

If the site doesn’t download, please try again in a few minutes.

Refresh the page"

I’ve refreshed many times and it’s still the same. Do you know if this is a Shopify bug or something specific to my store? I just checked my store; it’s still online, and everything seems to be working normally on the website. The problem is with the admin panel; I can’t log in.

Thanks in advance for your help.

1 Like
2

Hey @Full-Stage.com

Shopify is experiencing some issues, and many users are unable to log in to the backend. The team is working on a fix, so the problem should be resolved soon. You can check the current status here:

Best,
Moeed

1 Like
3

Thank you dear for your prompt response, hopefully we can resolve it soon.

1 Like
4

It seems that every year about this time Shopify goes down ‘hard”. Very frustrating!

1 Like