Is this a Scam Email?

Retired Boards Appdev Store Design

Topic summary

A user received a suspicious email and questioned its legitimacy, sharing a screenshot for verification.

Key red flags identified:

  • The email originated from a Gmail account rather than an official Shopify domain (shopify.com)
  • Shopify never sends official communications through Gmail

Consensus: Community members confirmed this is a scam email. Users should disregard such messages and avoid clicking any links or providing information.

Summarized with AI on November 5. AI used: claude-sonnet-4-5-20250929.
1

I got this email and I am not to sure if this is real

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1 Like
2

Given it’s from a gmail account and not shopify.com, I think you can bet it’s a scam.

3

It is a scam email. Shopify never sends emails using Gmail.