Issues adding items to cart on mobile

Store Design
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Hi,

Users have reported having issues when adding items to their cart on mobile for our site, www.therealdill.com. I have tested it and also experienced issues. Occasionally after adding an item to the cart it will take you to an error page that says "A problem repeatedly occurred on “https://therealdill.com/cart/add”. If you refresh this page you reach a different error page saying “Something went wrong. Parameter Missing or Invalid”.

Other times when adding to cart the page just refreshes without the cart indicating an item having been added. Usually if you try hitting “Add to Cart” again after this it takes you to the "A problem repeatedly occurred on “https://therealdill.com/cart/add” error page mentioned above.

Greatly appreciate any insight to get this issue resolved. Will happily tip anyone that is able to help get the issue resolved. Thank you!

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@therealdill ,

This issue is likely caused by either a theme or app conflict, or a JavaScript error. Here’s how to fix it:

  1. Check for App Conflicts: Disable recently installed apps that interact with the cart and test again.

  2. Test in a Fresh Theme: Duplicate your theme and test with Shopify’s default Dawn theme to isolate the issue.

  3. Debug Javascript: Open the browser console (F12 on Chrome) on mobile to identify errors. Look for cart-related scripts failing.

  4. Review Cart Template: Ensure no customizations in cart.liquid or cart.js are causing errors. Revert to default if unsure.

    or you need to hire an expert to this, let me know if I can assist you with that. Thanks

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