Hi, I offer online shipping and local delivery. I set my delivery radius to 12 miles from dispatched location as an option to locals. Recently, I received an order and customer chosed Local Deliervy thats 19 miles away. How can I disable this? Screenshot of my Local Delivery options are below. Thanks !
Topic summary
Issue: A merchant set a local delivery radius of 12 miles but received an order where the buyer 19 miles away could still select Local Delivery. They ask how to prevent showing or disable Local Delivery for addresses outside the set radius. A screenshot of Local Delivery settings is referenced but not provided.
Update/Suggestion: Another participant proposes using PrettyDamnQuick, a third-party tool offering dynamic delivery methods to control who sees delivery options (e.g., by specific streets, cities, or distance like within 5 miles).
Status: No confirmed fix or native setting shared; the thread offers a third-party workaround but no built-in platform solution. Open question remains on enforcing the radius within the existing settings without external apps.
Not sure if you found a solution for this, but I can help you get set up with PrettyDamnQuick’s dynamic delivery methods.
That way, you can set up exactly who you want to see which options (show local delivery on these streets or cities, or within 5 miles, etc).