I own the store larbos.myshopify.com, which should be attached to my email: larbosmarket@gmail.com
I hired someone to build the shop and they used the wrong email address and for this reason I can’t access my store anymore.
The correct email should be: larbosmarket@gmail.com
Please help me. Thanks,
Jonas Sobral
Hey @jonassobral .
Thanks for reaching out.
I appreciate the context that you have shared with us as that is very helpful.
Since I cannot authenticate you over the Community forums due to the sensitive information that is required to be shared, I am unable to look into the specifics. In this case, it would be best to reach out to our live support by navigating to our Contact Us page.
You can select the option I don’t have an account and you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak directly with a Support Advisor about the situation.
Let me know if you have any questions.
I’ll try that. Thank you so much.