Merchant center and youtube use different google accounts - Cant add my store to my youtube channel

So I made a new merchant center as the old one was connected to another store. For that I made a new google account.

I then added this new merchant center to my shopify store, all good.

But now I want to add my shopify to my youtube channel and it wont show up. When I look under “select a youtube channel”, there is none. I think because it uses another google account than my youtube account. But its the google account connected to my merchant center so I cant remove it :confused:

how do I resolve this?

Hi @Annvdb

Here’s how to fix it:

Add Your YouTube Google Account as an Admin in Merchant Center

  • Go to Google Merchant Center (logged into the new Google account).
  • Click the Settings gear icon > Account access.
  • Add your YouTube account’s Google email as an admin.

Switch to the YouTube Google Account in Shopify

  • Go to Shopify Admin > Google & YouTube app.
  • Disconnect the current Google account and reconnect using your YouTube Google account.

Reconnect YouTube and Merchant Center

  • In YouTube Studio > Monetization > Shopping, select the Merchant Center linked to your YouTube account.
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Do I disconnect the top one then or bottom one? Thank you!

Please note that creating multiple accounts puts you at great risk of getting suspended. Not sure the reason for creating a new account is, but make sure that you don’t create a new one if your previous one was suspended. And don’t create a new one if you are not closing down the old one (when approved)

1 person = 1 account. I have seen too many people fall in the trap and than can not get out due to the above situation.

However, to connect, make sure the email address you use is the same as your other google accounts.

If it continues to fail, you can also just use a different app such as : https://apps.shopify.com/multiple-google-shopping-feeds

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I thought you could have multiple merchant accounts? Online it says you can.

Or do you mean multiple google accounts? Because google says there is no limit on your nr of accounts.
I had made another because its another business/store. I was never banned or suspended. So I made a new one with the other store email adress to avoid confusion

Technically yes, you are allowed, but in very specific scenarios.

For example, when it is not allowed. When you the person setup multiple websites targeting the same country, and you setup a new account for each website, will be eventually flagged if detected by Google under the abuse of ad network policy.