Hey guys, I run in the same issue again and again where after only a few days google merchant center is suspending me for misrepresentation without any explanation. I don’t get behind the issueand have tried many things to fix it. It only happens to one of my stores. Any experience on this topic and ideas how to fix it?
Thank u in advance, best, Leo
I have the same issue and answers that point to the policy documentation are unhelpful. Why can’t we be told the specific issue on our store site?
Hello Franz, thank you for your question, Suspensions are a broad topic, and what is the solution for you, will not be a solution for someone else. And because Google does not specify any specific reasons, the only way to resolve a suspension is by checking the policies and guides and comparing them against your website, business and google merchant center account.
Have a look at:
https://support.google.com/google-ads/community-video/318699100
https://support.google.com/google-ads/community-guide/304792695
https://support.google.com/merchants/answer/6150127
https://support.google.com/merchants/answer/6363310/follow-the-merchant-center-guidelines
https://support.google.com/merchants/answer/7052112
https://support.google.com/merchants/answer/4752265
https://support.google.com/merchants/answer/13693865
https://support.google.com/merchants/answer/6149970
https://support.google.com/merchants/answer/9158778
https://support.google.com/merchants/answer/6150244
https://support.google.com/google-ads/community-guide/241068758
Because, as of 2020 Google has been tight lipped about sharing specific reasons, as there has been a rampant issue with bad businesses, trying to get listed. So to avoid these businesses from getting listed, Google is not sharing specific reasons. And that is for any merchant. Nobody gets help unfortunately.