Issue: On the Streamline theme, the mobile pop-up menu appears on desktop, and the desktop cart icon is missing, despite items being in the cart (confirmed via screenshot showing “1 vare”).
Steps taken: The theme isn’t live, so a preview link was requested and provided. A screenshot was shared to illustrate the problem.
Findings: After reviewing the preview, a helper reported the cart icon’s code is missing from the theme files. This is not a CSS problem; it requires edits to the theme’s HTML/Liquid (Shopify’s templating language). The mobile menu behavior on desktop was not specifically diagnosed beyond implying theme file changes.
Outcome/next actions:
Recommendation to hire a Shopify developer to restore the missing cart icon markup and correct header/menu behavior.
Helper offered direct assistance.
Status: Unresolved. The exact cause of the mobile menu appearing on desktop and the specific modifications that removed the cart code remain unidentified. Restoring default header/cart code and reviewing recent theme customizations are likely required.
Summarized with AI on December 13.
AI used: gpt-5.
The “pop up” menu that’s only supposed to be displayed on mobile version is showing up on my desktop version. As a result of this the shopping cart is also gone from the desktop view - I’m quite sure this is related some how but correct me if I’m wrong?
I have added 1 item to the cart here to display the fault more clearly - see bottom of screenshot “1 vare” meaning 1 item in cart.
Would greatly appreciate help with resolving this issue.
Welcome to Shopify Community! Can you share your Store URL so I can have a look on it? Also, if you have password enabled then please share the password as well. Your cooperation would be greatly appreciated.
The code of the cart icon is not in your theme files so it seems like some changes were made in your theme files which caused that, since it’s not a CSS issue and will require HTML and liquid changes in your files so I would highly recommend you to hire a Shopify developer who can help you out with that. Feel free to connect with me if you want me to help you out and I would be more than happy to help you.