My linkpop link not working on social media/online “the page you’re looking for couldn’t be found”

Hello! I came across an issue. I’m not sure how long ago this started, but today when clicking my linkpop url on my social media, it did not work and sent me to a page that said “the page you’re looking for couldn’t be found.”

I am able to log into my account to edit & make changes, but my link does not work anymore when I try to use it from my social media accounts, through my linkpop editing page, or when I manually type it out myself. I tried on my phone and my desktop, but both are not working. If there’s anything that could be done to fix this, I would greatly appreciate it :slightly_smiling_face:

Hi @gabv

We absolutely want to look into this if you are still experiencing issues with your Linkpop link. Please reach out to our authenticated support through the Help Center for additional troubleshooting: Contact Shopify Support. This way we can authenticate your merchant account and escalate if needed.