My online doesn’t let me edit anything I can only view my store add products but can’t make any changes…
Topic summary
A user encountered an issue where their online store appeared in view-only mode, preventing them from editing products or making any changes.
Resolution:
- The problem was isolated to a specific Chrome browser profile
- Root cause identified: a Chrome extension called “Nimble Capture” was interfering with store functionality
- Suggested fix: clearing the browser cache or disabling/removing the problematic extension
Status: Resolved - issue was browser/extension-specific rather than a Shopify platform problem.
The problem is with one of my chrome profiles. So time to clean the cache.
Update: the problem was a chrome extension called Nimble Capture.