My store was transferred to me by a partner account but I can't log in due to a loading error

[JohnnyFootwear]

A partner just transferred the ownership of my store to me after designing it. I received the email telling me to log in to take ownership of johnny-footwear.myshopify.ca and when I try to log in and pick a paid plan it gives me this error:

I’ve reloaded many times, cleared my cookies and restarted the computer but nothing works. It’s extremely frustrating that there’s no phone number to contact support anymore. Can someone please help?

-Luc

[PaulNewton]

Either try logging out of everything, or use a different/clean browser and test it again.

Barring that you may need to wait for something on the backend to change , or to get through the support queue by email or text-chat.

[JohnnyFootwear]

You’re right, I had to wipe out all cookies including saved passwords, etc and it finally got me through. Thanks!