My website has been marked as 'DECEPTIVE SITE AHEAD' by Google

Shopify Discussion
1

Google flagged my website as a deceptive site but I haven’t installed any malicious apps or even added any custom code to the website. I also connected my domain from Godaddy directly via Shopify internal integration. Can someone please help?

Here’s my website link : optipour.com

4 Likes
2

Hello @OptiPour ,

Greetings! I am Gina from the flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.

It seems like the issue you’re facing with Google flagging your Shopify website as deceptive could be related to the SSL certificate and server mapping when connecting your domain from GoDaddy to Shopify. While you haven’t installed any malicious apps or custom code, the missing or incorrect SSL certificate setup could trigger Google’s deceptive site warning.

To tackle this issue, you may consider implementing the following steps.

  1. Ensure SSL certificate installation
    Verify that you have correctly installed an SSL certificate for your domain. Shopify provides SSL certificates for custom domains, and it’s important to ensure that it’s properly set up to establish a secure connection for your website visitors.

  2. Confirm server mapping details
    Double-check the server mapping details provided by Shopify when connecting your domain. Ensure that you have correctly entered the name of the servers as instructed by Shopify during the integration process. Accurate server mapping is crucial for Google to recognize your website as legitimate.

  3. Review domain configuration
    Take a look at your domain settings in GoDaddy and ensure that they are correctly configured to point to Shopify’s servers. Any misconfiguration could result in Google flagging your website.

  4. Request a review from Google
    Once you have addressed any potential SSL certificate or server mapping issues, you can request a review from Google. Explain in detail the steps you have taken to resolve the problem and provide any necessary evidence, such as the correct SSL certificate installation and domain configuration.

Remember to maintain open communication with both Shopify and Google throughout the process to seek their guidance and support in resolving the deceptive site warning.

Hope this resolves the issue

Gina

3

Hi, how did you fix this error? I’m getting this error in one of my sites as well.