Not showing denomination variants for gift card.

Shopify Discussion

Topic summary

Users are experiencing an issue where gift card denomination variants are not displaying as a dropdown menu on product pages. Instead, only the lowest price appears as the single option.

Affected users:

  • One user is working with the Debut theme
  • Another is using the “Sense” theme

Current status:

  • The gift cards and denominations are set up correctly in the backend
  • The problem persists across different themes
  • No solution has been found yet
  • Users are seeking help from others who may have encountered and resolved this issue
Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.
1

Hi everyone! I am trying to set up gift cards for my store, I am able to set up the gift cards and the denominations but when I look at the actual product page there is no drop down menu for the different amounts… It is only showing the lowest price as the only option. Has anyone else had this problem and if so how can i fix! I am using the debut theme.

Thanks in advance!

2

Julia - were you ever able to solve this issue?

3

I’m having this same problem and not finding a solution online - can anyone help answer this please? Using the “Sense” theme. Thanks!