ONERWAY

Payments + Shipping & Fulfilment

Topic summary

A user activated ONERWAY DIRECT payment service on their new website and received an order, but encountered an error when attempting to transfer funds to their account. They shared screenshots showing the issue.

Current Status:

  • ONERWAY support responded, requesting the user’s email address to activate the account and provide detailed onboarding requirements
  • The user provided their email (noobay.cart@gmail.com) and is awaiting a response
  • At least two other users have reported experiencing the same problem

Resolution: The issue remains unresolved and appears to be pending direct communication between ONERWAY support and the affected users.

Summarized with AI on November 3. AI used: claude-sonnet-4-5-20250929.
1

I activated ONERWAY DIRECT to my new website and i Received order so I tried to transfer money to my account.but it’s showing like this. SOMEONE PLEASE HELP ME

Screenshot_2024-09-09-08-12-43-19.jpg
Screenshot_2024-09-09-08-12-43-19.jpg593×1102 19.7 KB

Screenshot_2024-09-09-08-13-36-97.jpg
Screenshot_2024-09-09-08-13-36-97.jpg699×1115 46.5 KB

1 Like
2

Hello,

Thanks for reaching out.

To activate your account, would you mind provide your email address? We’ll contact you directly with detailed requirement of onboarding.

Thanks,

Onerway

1 Like
3

noobay.cart@gmail.com

This is my email.

Waiting for your prompt response

4

did you solve this problem?

5

I also suffer from this problem :sad_but_relieved_face: