Online store doe snot fully load in Chrome

Shopify Discussion
1

When I click online store within Shopify/Chrome, teh interface does not fully load, takes multiple attempts to get there. Thanks for any suggestions.

shopify-error.jpg
shopify-error.jpg1612Ă—686 56.9 KB

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Failed to load resource: the server responded with a status of 404 ()
DevTools failed to load source map: Could not load content for chrome-extension://bmnlcjabgnpnenekpadlanbbkooimhnj/browser-polyfill.js.map: System error: net::ERR_BLOCKED_BY_CLIENT
DevTools failed to load source map: Could not load content for chrome-extension://hfapbcheiepjppjbnkphkmegjlipojba/js/content.js.map: System error: net::ERR_BLOCKED_BY_CLIENT

3

Hello @mallyman ,

Good day! Gina from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot.

If you’re encountering problems with the Shopify interface not loading completely or requiring multiple attempts to load when using Shopify on Chrome, there are several troubleshooting steps you can follow.

  • Deleting cached files and cookies can sometimes interfere with the loading process. To resolve this, access your browser settings in Chrome, select “Privacy and security,” and choose “Clear browsing data” to clear the cache.

  • Certain browser extensions can conflict with website functionality. Try disabling any installed extensions, particularly those related to ad-blocking or security, and check if the issue is resolved.

  • Open a new incognito window in Chrome (Ctrl+Shift+N) and attempt to access your Shopify store. Incognito mode disables extensions by default, which can help identify if any of them are causing the problem.

  • Ensure that you have the most recent version of Google Chrome installed. Outdated browsers may encounter compatibility issues with specific websites like Shopify.

  • If the problem persists, attempt to access your Shopify store using a different browser such as Mozilla Firefox or Microsoft Edge. This can help determine if the issue is specific to Chrome or more widespread.

  • Shopify periodically releases updates and enhancements to its platform. Confirm that your Shopify store is running on the latest version by checking for updates and installing them through the Shopify admin panel.

If none of the previous steps resolve the issue, it’s advisable to reach out to Shopify’s support team for further assistance.

Don’t hesitate to ask if you need any further clarification.

Gina