Hi, Im lashurie. Yesterday i created a new store with purpose but everytime i add an item from a dropshipper says out of stock in the website. is it a malware?
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Go to Shopify Admin → Products → pick the product.
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Scroll down to Inventory.
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Make sure:
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Track quantity is turned ON.
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The stock number is set to at least 1 (not 0).
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The product is assigned to an active location (Settings → Locations).
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Save and refresh your storefront. The product should now show “In Stock”.
Hi @Lashurie
No worries—this isn’t malware.
What you’re seeing is actually normal behavior when importing products from a dropshipping supplier into Shopify.
Here’s why it happens:
- Inventory Sync – When you import products from a dropshipping app (like DSers, Zendrop, CJ Dropshipping, etc.), those products come with inventory settings tied to the supplier. If the supplier shows “0 in stock” or the inventory location isn’t set up, your Shopify store will show them as Out of Stock.
- Inventory Tracking – Go to your Shopify Admin → Products → click the product → scroll to Inventory. Check if:
- Track quantity is enabled.
- The quantity is set to
0. - Or if it’s tied to the dropshipper’s fulfillment service (they may control stock automatically).
- Supplier’s Responsibility – If the dropshipper’s system says an item is out of stock, your site will also reflect that.
Kindly feel free to get back to me if you need any further assistance.
If helpful, please like and accept the solution. 
Hello @Lashurie ,
I hope you are well!
Can you please confirm which dropshipping app or website you are using? Are you using the popular one or some random website?
Also, to track the quantity, go to Products >> Inventory >> Click on the product to track the quantity >> Click on the checkbox next to track quantity.
Hi there @Lashurie welcome to the Shopify community, have you tried basic troubleshooting like loading the store on a different browser, uninstalling some apps on the store, clearing cache cookies on your browser, etc?