Out of stocks when everything is on stock

Product Development & Sourcing

Topic summary

A user installed the CJdropshipping app, which caused all products to display as out of stock. After uninstalling the app, the issue persisted.

Suggested solutions include:

  • Checking if the Shopify store was linked to the CJdropshipping account, as this connection affects product inventory data
  • Manually adjusting inventory quantities by navigating to each product variant and updating stock levels at specific locations
  • Reviewing inventory location settings, as multiple locations can cause Shopify to display incorrect stock availability
  • Using automated inventory management tools that sync real-time stock data across suppliers

The problem appears to stem from inventory syncing conflicts between the dropshipping app and Shopify’s native inventory system. The discussion remains open with no confirmed resolution from the original poster.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.
1

I had downloaded cjdropshipping and my store started showing everything out of stock, I deleted it.. and all is still showing out of stock.. I have days trying to fix this issue

1 Like
2

Hello!

Let me ask you this, did you link your shopify store and your cj drops account together?

With this cj will provide full details of each listed products to your store, And better still, you can share screenshot of how it’s been displayed in your store for clarity.

3

You can control the stock on your products. Go to the product, then the variant, and adjust the inventory at the location you want to.

Here are the docs to help: https://help.shopify.com/en/manual/products/inventory/managing-inventory-quantities/track_inventory

4

Hi @Bang4dabuck ,

The most common cause is related to inventory location settings in Shopify stores. When you have products with multiple inventory locations, Shopify’s inventory stock can get confused and show the wrong number of available items. If you’re experiencing sold-out items on your Shopify store, there are a few things you can do to fix the situation.

You can read this article for further info: https://help.zopi.io/why-do-shopify-products-show-sold-out-steps-to-resolve-it.html

1 Like
5

Thank you for this.

6

hi @Bang4dabuck If your store is showing products as out of stock even when your supplier has them available, it’s likely due to a syncing issue with your current app. This is where AutoDS can really help.

AutoDS provides real-time price and stock monitoring across 30+ suppliers, including AliExpress, CJdropshipping, and more. It keeps your inventory accurate on Shopify automatically—no need for manual checks or refreshes. You’ll avoid overselling and out-of-stock errors completely.

There’s also a 14-day trial for $1 if you want to test it out. Let me know if you’d like help getting started!