A user encounters an “out of stock” error when attempting to add products to the cart, despite all product variants showing inventory above zero. They have verified that:
Availability location is correctly configured (only one location exists)
All products are active with the online store sales channel enabled
Password protection is disabled
Domain setup is correct
Current Status: The issue remains unresolved and the user is seeking additional troubleshooting guidance.
Suggested Solutions:
One responder offered to perform a detailed review via store URL and collaborator access through private messages
Another recommended contacting Shopify customer support directly for specialized assistance
The discussion is ongoing with no definitive solution identified yet.
Summarized with AI on October 26.
AI used: claude-sonnet-4-5-20250929.
I have a problem with the out of stock error message. When I want to add a product into the cart, it says out of stock even though every product (variant) is above 0. My availability location is correct, every product is active, the online store is checked, password protection is off, and the domain is correctly set up. I see a lot of people say it is the location problem, but I only have one location, and it is set up correctly. I have no idea what to do anymore.
I would be very grateful for guidance on how to test it more.
I’m sure there’s something which you’re missing out in your product section in the admin dashboard that’s causing this out of stock problem. If you’d like me to have a detailed look at it, then feel free to share your store URL and collaborator request code in my private messages so I can have a look at it.
Hey there @all-lee-who Since you’ve already checked on the location and domain concerns, my suggestion now would be to reach out to Shopify customer support to see how they can guide you on solving this issue.