Why isn’t it showing Debit Card option? If someone wants to purchase with debit card they won’t be able to because I tried with my own debit card and it didn’t work, please help.
Topic summary
Issue: A merchant reports that the “Debit Card” option doesn’t appear at checkout and their own debit card failed. A screenshot of the payment options was provided.
Clarification: With Shopify Payments, only debit cards that are co-branded with Visa or Mastercard (i.e., have the Visa/Mastercard logo) are accepted, and they should be entered in the Credit Card section. Regular, non–co-branded debit cards are not supported for online payments via Shopify Payments.
Implication: Customers using standard debit cards without Visa/Mastercard branding won’t be able to complete checkout through Shopify Payments.
Status: Question answered with a policy explanation; no further steps or changes were indicated.
Hi, @Khan657 .
Thank you for reaching out! Your customer can only pay with a debit card co-branded with Visa or Mastercard, if it is then it should work in the credit card section. As for regular debit cards, no you cant use them to pay online with Shopify Payments.