I have never used shopify and there has been 3 transactions applied to my credit card. Who do i need to contact to report these transactions as fraud.
Topic summary
A user reports three unauthorized Shopify transactions on their credit card despite never having used the platform.
Recommended Actions:
- Contact Shopify customer support immediately with all relevant transaction details and evidence
- Alternatively, reach out to verified Shopify Staff through the community forum
Important Warning:
Verify you’re communicating with authorized Shopify representatives to avoid falling victim to scams during the fraud resolution process.
The issue remains unresolved and requires direct contact with Shopify’s official support channels.
Hello there @AL12345 You should get in touch with Shopify customer support as soon as you can, with all the necessary information and evidence that you can. Alternatively, you can also try and get in touch with a Shopify Staff from this community. Make sure that whatever process you indulge in, you are definitely talking to an authorized individual in order to avoid falling prey for the scams flying around these days.