I got a problem, my Shopify account just got deactivated today and my store was put as inactive will my pending payouts be paid to my account? As it’s Shopify account i have in the payout account. If it will how do i add my bank account for it to be paid into. This is the Ticket ID: e389ff06-60d3-408a-863b-33319ded7ae1
Hi @Betashopper
Thank you for reaching out about this and for sharing your ticket number. I’m sorry to hear that your business was deemed not a good fit for Shopify.
Our community support team is not able to review tickets or merchant accounts. In this situation the best thing to do is to reply back to the email you received from our Trust and Safety team to ask when the pending payouts will be processed and to what account. They are the only team that has access to that information.