I recently received this email about my store performance and I’m not sure if it is real or not. I replied to the first email asking what issues needed to be resolved and then I got a second email of issues and then a link to chat with someone on telegram app. Is this legit?
Hi @Zebbjvk ,
Shopify doesn’t send these emails generally, This might be some fraudulent activity avoid such things.
And since you mention “I got a second email of issues and then a link to chat with someone on telegram app.”
Don’t click on any such links.
BR
Dawood Mirza
Hi @Zebbjvk ,
This is Theodore from PageFly - Shopify Page Builder App.
The email about store performance is likely a scam. Here’s why:
- Shopify uses *@shopify.com emails and avoids Telegram chats.
- Legit emails wouldn’t be vague and pushy.
Don’t click links!
- Forward the email to Shopify security ([email address removed]).
- Mark it as spam.
- Check your Shopify admin panel for real notifications.
Best regards,
Theodore | PageFly
Thank you!
Thank you!
I received similar email about intellectual property breach and asked which intellectual property i breached and for who? The i received another email with a link to telegram.Claiming that is where I could get assistance from the expert. Clicked it but requested managing my call then I didn’t go farther past first screen and that is why chose to come here for advice.