I created a Shopify online store 15 days ago using a Hostinger domain, but I am facing an issue. My store shows up live properly through my subdomain, while my primary domain is showing ‘Coming Soon.’ Please help me with this.
AI-generated summary
A Shopify store created with a Hostinger domain loads correctly through its subdomain, but the primary domain displays a “Coming Soon” page. The suggested cause is that the primary domain’s DNS may still point to Hostinger, even though the subdomain points to Shopify.
The recommended steps are to set the root [email removed] A record to Shopify’s IP address, 23.227.38.65, and the www CNAME to shops.myshopify.com, removing conflicting A, AAAA, parking, or redirect records. Then connect and verify the domain under Shopify’s Settings > Domains and select it as the primary domain. DNS updates can take up to 48 hours; if the old page persists, test after clearing the browser cache or using mobile data, and check whether Hostinger hosting overrides the DNS settings. No follow-up confirms whether the issue was resolved.
Hi @xeeshan.wazir Welcome To Shopify Community So That “Coming Soon” page is most likely coming from Hostinger, which means your domain’s DNS is still pointing to Hostinger and not to Shopify, while the subdomain works because it already points to your store. In Hostinger’s DNS zone editor, set the A record for [email removed] to 23.227.38.65 and the www CNAME to shops.myshopify.com. Shopify allows only one A record and one www CNAME, so delete any other A or AAAA records and any default redirect or parking record on the same host. Then go to Settings, then Domains, in your Shopify admin, choose Connect existing domain, enter it without www, and click Verify connection. Once it shows as connected, set it as the primary domain. DNS changes can take up to 48 hours, so check again after that, and if it still shows the old page, clear your browser cache or test on mobile data. If a Hostinger website or hosting plan is attached to the domain, check that nothing there overrides the DNS records. please do not forget to like and mark it solution