Hello, I am attempting to edit my descriptions for my product pages and am seemingly unable too. Every time I save, it reverts to the original description. I have tried clearing my cache, using incognito mode, and switching browsers and no luck. What else can be done to remedy this issue?
2 Likes
Same problem here, more than an hour and nothing happens.
3 Likes
Same!
1 Like
I have seen a lot of posts while searching for a solution. Every time, Shopify says clear your cache; try a new browser.
None of those seem to work. I can’t save anything on the product page. Name, description, Tags. Anything!
It just started today 8/24/2023, I made plenty of changes yesterday with no issues.
Here is what I am seeing.
Anytime I make a change and click the save button the save button shows the “product saved” at the bottom of the page. Yet the Save button at the top right never goes away. Sometimes when I click save the description goes back to what it was before I saved. When I refresh the page it also reverts back to my old data.
1 Like
Same problem here
1 Like
Yep, Seems like it just started for me today as well.