Product shows no inventory but not marked as sold out - Solution

Hello, my primary market is USA and I have a second market that is México

USA- Does have inventory and people can buy
MEX- Some products are sold out but it doesn’t appears as “sold out” and clients still can buy.

  1. “Continue selling when out of stock” is uncheck so that is not the problem

  2. Productos that out of stock have “0” as a quantity

Do you have any solution or idea? I do not want to continue selling with no stock available in México.

Hi Alepenu,

I think marking as “Sold out” is not a good idea. Because you don’t know exactly if they’re in MEX but they buy a product and want you to ship to somewhere in USA.

The solution is to not allow them to checkout with “sold out” product when they input the Shipping Address(MEX) at checkout step. Of course, it requires an additional feature to be added to your store.

Regards,