Hi,
I sell physical products in my Shopify store. I have clicked “Stop selling when out of stock”.
I noticed that my store has sold products which are “out of stock”. Now the inventory looks “-1”
How this is possible?
@Kjankko-US are you using any shopify app for stock management?
Hi @pioneer100
I have used Back In Stock - Restock alerts -App (https://apps.shopify.com/customer-back-in-stock-alert-user-notification-app?)
Could it cause the problem?
You will need to contact that app developer’s support to fix that issue. @Kjankko-US
Hi, I am having this same issue. Did you find a fix for it? @Kjankko-US
@neilgaffreyart , have you tried unchecking “continue selling when out of stock” from that product’s page on admin panel?
Yes.