Store Link: https://f7302f-42.myshopify.com/
Please provide feedback about my new online store.
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How easy is it to navigate?
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Are the t-shirt design any good?
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What would you change if anything?
Store Link: https://f7302f-42.myshopify.com/
Please provide feedback about my new online store.
How easy is it to navigate?
Are the t-shirt design any good?
What would you change if anything?
Wow the website looks good and okay but I can help you to set it in a more professional way so you can message me privately for more discussion.
Hi @MoneyLine,
Thanks for reaching out to the community. This is MooseDesk - Customer Support Helpdesk/FAQ App.
Congrats on your new store! Your store looks stunning. I can tell you have put a lot of effort into building this. However, I have some comments to make the good get even better. Here are some of my recommendations for better customer experience, please kindly check.
1. Favicon image
Add a favicon image to your website. This small icon in the browser tab helps users identify your store quickly and adds a touch of professionalism to your site.
Here is an example of a favicon image:
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2. Homepage
2.1 Hero banner
Put a hero banner on top of your homepage. A hero banner is a large, visually striking banner placed at the top of your homepage. It serves as a powerful introduction to your store and should include an appealing image and a captivating description. This banner encourages users to stay on your website, explore further, and potentially make a purchase.
Here is an example for you:
2.2. Featured Collection
Incorporate a featured collection section to showcase your product line. Providing information about your products helps users understand what you offer and encourages them to continue browsing your website.
You can refer to this example:
2.3. Best Selling/New Items Section
Highlight your best selling or new items to provide users with a quick overview of your popular products or recent additions. Regularly update this section to keep your website fresh and encourage repeat visits.
You can design this section using this layout on Shopify:
2.4. About Us Section
Introduce your store through an “About Us” section. This builds an emotional connection with users, enhances your store’s credibility, and fosters trust among potential customers.
2.5. Reviews/Testimonials Section
Consider adding a reviews/testimonials section to showcase positive feedback from previous customers. Positive reviews help build trust and influence purchasing decisions.
Here is a good example for you:
2.6. Benefits Section
Differentiate your store by highlighting the benefits of your products and shopping experience. Include perks such as free shipping, discounts, and loyalty programs to incentivize users to buy from you.
Here is an example for you:
2.7. CTA Buttons
Place strategically positioned call-to-action (CTA) buttons across your homepage to guide users to explore further. Utilize buttons in the hero banner, featured collection, and above the footer to encourage interaction.
3. Navigation Menu and Footer
Create a clear navigation menu for easy browsing and revamp your footer to include essential information such as your address, email, and phone number. This enhances credibility and provides users with ways to contact you.
You can follow this example for your footer:
4. Product Page Enhancements
Improve product pages by including multiple images from various perspectives and ensuring consistency in image presentation. Also, you should put your product images in a slider so users don’t have to scroll too long. Organize product descriptions effectively to avoid overwhelming users. I suggest putting them in different sections like in the example below.
5. Customer Support System and FAQ page
You should implement a customer support system, such as a widget, to allow users to easily reach out with inquiries or requests. This instills confidence in potential buyers and reduces hesitation in making purchases.
Also, creating a FAQ page to address common questions about your store policies, shipping, orders, refunds, and returns is important. Clear communication helps manage customer expectations and prevents misunderstandings.
To address this, I recommend using MooseDesk, an app for creating unique FAQ pages for your customers. Besides helping you creating your Help Center, we also provide a helpdesk/ticketing system for your customer support.
Since our app is now available for free, all current users will be considered as early-bird users and get to enjoy all our current features for free forever!
As an expert/enthusiast in UX, I recommend implementing these changes to improve customer experience when scrolling through your store.
If this is helpful for you, please let me know by giving me a ‘LIKE’. If your question is answered, please mark this as 'SOLUTION’.
Thank you,
MooseDesk - Customer Support Helpdesk/FAQ app