Recurring Discount Popup by Popup Smart App

Shopify Discussion
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Topic summary

A user is experiencing an issue where a popup from the Popup Smart app repeatedly appears on every page load, despite being configured to show only once per session and stop after being closed or when an email is submitted. This creates a poor user experience.

Current situation:

  • The popup ignores session-based display settings
  • Appears after every newly loaded page
  • User is running the Broadcast theme

Suggested solutions:
Two community members recommended switching to alternative popup apps with more reliable session controls:

  • Squirai: Promotion Popup – offers full control over popup frequency and page-specific targeting
  • Zotabox Exit Intent Popup – supports once-per-session display, page-specific targeting, and smart triggers like exit intent

Both alternatives are free and designed to prevent the repetitive popup behavior. The issue remains unresolved with the current Popup Smart app configuration.

Summarized with AI on October 27. AI used: claude-sonnet-4-5-20250929.
1

Hi there,

despite settings to display the popup by popup smart app only once per session and to stop showing it once popup window closed or email address submitted, the popup would still appear after every newly loaded page which is very annoying for my customers.

Does anybody know how to set it up correctly to only show on the first landing on page? I am using the broadcast theme.

Thank you in advance!

YM

1 Like
2

Hi @yml_rekynd :blush:

I’m Ellie from BOGOS, the #1 Shopify Promotion App!

You might want to try a free app called Squirai: Promotion Popup. It allows you to fully control when and how often your popup appears, including showing it only once per session or only on specific pages.

Plus, it offers customization options without needing extra code.

Hope this helps!

3

Hi @yml_rekynd

I totally get how frustrating that can be — popups showing up on every page even after closing them is definitely not a great user experience.

If the current app isn’t respecting the “once per session” rule, you might want to consider switching to a popup tool that has more reliable controls. I’d recommend trying the Zotabox Exit Intent Popup. It lets you show the popup only once per session or only on specific pages, and has smart targeting like exit intent or time on site.

That way, you can avoid annoying repeat popups while still capturing leads or offering discounts effectively.

Hope this helps!