Hello, hope you’re all well. I forgot to end the subscription at Shopify, I haven’t used it in months and there’s no store either. I’m already really broke, a student and after the billing, I literally don’t have anything left in my account. Please I need the money. Please refund it, I really need it. You can close this account permanently if you want too, just refund the money please.
Topic summary
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A user requests a refund for a recent Shopify subscription charge, explaining they forgot to cancel, haven’t used the service for months, have no active store, and are a financially strapped student. They state they’re willing to have the account closed permanently if the charge is refunded.
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A reply directs them to Shopify’s official help documentation and recommends contacting support through the provided link for refund assistance.
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Another participant follows up asking whether a refund was granted.
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Outcome/status: No confirmation of a refund or resolution is provided in the thread. The next concrete step is to contact Shopify Support via the help center to request a refund and account closure if desired.
Hey there!
Please check out our help docs or reach out to support about this.
https://help.shopify.com
hello, did they refund you at any cost?