- My website says “Checkout is currently unavailable due to technical problems. Please try again in a few minutes.” everytime a customer tries to checkout or add an item to their cart. I’m currently having a sale and this is preventing me from receiving any orders, does anyone know what I can do?
please advise
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does somebody has similar problem?
3 Likes
same problem here
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We did! Lasted a few minutes, we shut the iPad down and it came back up.
I use PC deleted cookies still no luck
Today I am making some adjustments to my Shopify dawn theme. I edited the code to try to make some adjustments for my feature about deleting items in the cart. This results in some weird situations:
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My website keeps throwing an error 500 code if I try to add the product to my cart. The error happens even though I deleted my adjustment code!
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Even if I used my backup theme the error 500 still exists. I also tried an entirely new theme, but the error is still there. It happens for all devices even if I tried another laptop, browser, cellphone, etc.
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I can’t even create a new product or delete a new product on the Shopify end and the error message still exists.
I am not sure maybe I messed up the server in Shopify end for my website? If that is the case, how I can get the help
please advise where to call for help
Same. 
Hi,
Please help - I cannot enter my account (interiorflirt.myshopify.com). What to do?
I get a HTTP ERROR 500
Best Rgds,
Kriss, Interiorflirt.dk
1 Like
Hey @Usashopdirect.
Thanks for reaching out.
You may want to check the Shopify Status page to see if there is an on-going outage. This page is updated frequently so be sure to check back from time to time.
I am sorry to hear about the trouble with logging into your online store! Since we cannot authenticate you for the store over the Community forums, I am unable to look into the specifics. With that being said, it would be best to login to your store using our Contact Us page. This will allow us to securely verify you as the store owner.
Once you successfully login or select the option to Continue without logging in - you will be directed to the Help Center. Select the topic that you would like assistance with to locate the options to Get Support and speak with an Advisor about the situation.
Let me know if you have any questions.
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Hi,
I am just starting my store and as i was editing my product it gave me server error so i cleared cache and cookies as advised and now i cannot login to my store at all.
please check the below error;
Unable to access Preppyducks###
Sorry, a login error occurred. Please try again.
Request ID:
b9157c70-5a3e-4dad-97aa-a5fd091e5fff
Please help!!
Yeah this really stinks!!! I expect better. It is hurting us too.
Their message…
Checkouts and admins down for stores
We’re currently experiencing an issue with multiple stores’ checkouts as well as admins. Please follow status shopify com for more information as we address this issue.
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Same here. There’s an outage. https://www.shopifystatus.com
Hi, I have the same problem. Whenever i try to login to my store from my computer it’s just saying “the page you’re looking for could not be found”. And when I try on the app on my phone it says to check the internet connexion. And our customers can access to the website but cannot place orders. Please help, I have already sent an e-mail but really need this to be solved fast
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I’m just surprised a platform as big as Shopify has issues like these going on 
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Thank you!!!
I agree. It is dissapointing.
But I guess stuff breaks though.
I am getting two error messages at the top of the screen when I try to purchase a shipping label for a recent order. All info is correct.
"There was a problem buying shipping labels
Review order details and try again."
and
“There is another shipping label being purchased for this order. Please try again later.”
There is no other label being purchased for this order. I am the only one who fulfills orders and this has not been fulfilled yet. I think it’s a bug. Anyone can help asap? Thanks!