Sc–w you shopify! New price hikes are jacked!!!
WTH? And this is another thing, all the third-party’s trying to sell and upsell. The third-party companies that have access to our emails to blast us every day with offers and such. So done with Shopify.
And another. I’m thinking you are just a shopify troll sidetracking the bigger conversation of them raising prices.
And then they pull their messages. Of course.
Yep, my thoughts exactly. I so wish there was another reasonable alternative. I just had the most frustrating conversation with support. They literally spent 20 minutes copy and pasting the email we got, defending their position but assuring me they care. I guess I have nothing to offer except fellow ranting.
I will likely be moving back to Shift4Shop, which is actually free if you use their processor or moving to woo commerce. there have been a number of issues that have popped up lately, and this was just the nail in the coffin. Charging us to calculate taxes was the start of it all.??
Existing merchants have 3 months to make the cost benefit analysis.
If you could pick and choose specific features granularly for smaller pricing that would be nice but also too confusing for most merchants that want something more turnkey.
So they only have a handful of plans, but a very very very broad feature set.
The email is right the platform provides a great value and has had stagnant pricing for years.
The reality is existing merchants having been living under an unspoken discount for years while the getting was good.
And that’s before taking into account all the features that haven been rolling out and that are coming down the pike.
If a merchant can get a better value elsewhere for their business they should 100% pursue it.
Any merchant that does switch platforms due this and writes about it providing a cost analysis I’d enjoy reading that.
This is a truth in most places now.
And it doesn’t require having access to email through shopify if that address has been used anywhere it’s been sold to mailing lists tagged as having ecommerce merchants in it.
When possible setup separate emails for store owner, store contact, store customer contact, and what is used/shared publicly.
Or setup automations so all non-customers go to spam automatically for monthly review though you may miss platform emails then.
@PaulNewton I would agree if there weren’t so many extra costs (both in money and time) to get the shop to work the way I want. I think of the plan fee as a base charge that should be modest, given that so much of what would be considered basic functionality requires subscription apps that really add up.
Anyway, it will be strong nudge for many to keep an eye out for better!
My issue with the argument that Shopify has been undercharging for years is predicated on the assumption that users use all the new features. For myself, I moved to shopify so many years ago very specifically because they did not have a ton of features and Toby made a huge point he was making a platform that was not bloated with so many things that were not used…and not they have turned into the monster they were fighting. My take is that ‘value’ was forced on us and we have no say in not paying for things we both don’t use and literally don’t want. Are there other options? No, probably not. I just need it out there that they have us over a barrel and this is strong arming. We can’t really go anywhere and so have no choice but to pay. In most places this would be called extortion.
Merchants can run shopify ecommerce for as little as $5 and control frontend elsewhere.
Having it your way always costs more, fitting specific business models always costs more.
Shopify+apps is still substantially less than becoming your own software development business to create an run your own ecommerce stack.
If shopify’s pricing is a concern and you haven’t done the cost comparison of internal software development you should it’s one of the clearest ways to know if a platform migration is worth it.
A feature is not “basic” just because some businesses want it.
One platform cannot and will never be all things to all merchants.
Having a 100% coverage in native features for over a million merchants unique business requirements is something that will never ever happen.
Counter thought to that fact just leads to frustration, resentment, and bad solutions.
If the feature is important to a business there should be a defined revenue associated to it to pay for either a public app, third party service, or have a custom app made to make that revenue. Otherwise why is it in the business model.
For any perceived lack of feature merchants should always make the appropriate feature request to shopify’s support and join/create forum discussions about it.
See Smeelah’s counter argument that not enough features exist.
That’s why there’s new features to meet broooooad needs added occasionally.
A business like shopify cannot remain fixed in time.
Yet even in the attempt to meet as many different merchants needs as possible so the platform value increase, it manages to become a bad thing.
My take is that ‘value’ was forced on us and we have no say in not paying for things we both don’t use and literally don’t want
If you have a 9-5 in a brick an mortar in a shopping plaza you might not ever use the parking lot lights at night, but you’ll be glad they are there if the business grows in a way to need a night shift; instead of growing then paying for lot lights to be installed. Sure the landlord might negotiate that cost out of the rent, or just not want to deal with that level of detail in billing-itemization.
Ala-cart; Enterpises should inquire about shopify commerce components.
Others could watch the hydrogen & oxygen system for the low low low possibility of that type of flexibility but I doubt we’ll ever see that for general merchants.
So no one has anyone over a barrel, merchants on advanced and lower plans can part ways with with shopify at anytime.
If a business does not have a migration plan that does not mean a platform like shopify has a monopoly on ecommerce.
See Smeelah’s counter argument that not enough features exist.> > My issue is more with the reliance on functionality through 3rd party subscriptions and with the idea that the previous pricing was at a discount. I think that the price was fair, considering how much I’ve had to contribute beyond the cost of the plan. Shopify’s support is barely existent in my opinion. However, if they want to increase the plan cost then that is their choice.
** @fitbody I totally agree with you. This is just another power move in my opinion on behalf of greed. The lower pricing package does nothing for Entrepreneur whose just getting their feet wet! I’ve seen this all too many times. Big players such as Shopify are built on the back of consumers, then ruled and regulated by committee members/investors who power play. The people have always had a voice to anything that goes on in the world. The people are the consumers and are who keep the currency a float. Enough gathering of those who are against the increase, this company would be faced with a better solution that works clear across the board. With online shopping dominating the market, these people are capitalizing on that and that is very risky. It will be just a matter of time before greed either have them in bankruptcy status and trying to stay a float or there will be enough of us to remove ourselves from their platform and cause them to fall.**