I have made two orders to a Shopify site called “animarket.place”. There website cannot be accessed any more, resulting in my order confirmation links not working. This prevents me from reporting the issue to Shopify as they require a working confirmation link. I do not know what else to do or who else to call because they have gone off grid and I am left with no product and my money essentially stolen. I can provide evidence of purchase, my order confirmation links, and what not to Shopify staff member upon request.
My order was made late December, orders claimed to be shipped late January without tracking information, emails bounce back, and their Instagram is now gone. I have proof of the conversations I have had through Instagram direct messages with them.