Server Error

Shopify Discussion

Topic summary

  • Issue: A merchant reports storefront server errors on Shopify and asks whether others are affected, typical fix times, safety implications, and how to prepare for similar incidents.
  • Update: A reply states Shopify has indicated the issue is resolved, advising to clear the browser cache and try again, with a status link provided (shopstatus.shopifyapps.com).
  • Outcome: Resolution appears likely but is not confirmed by the original poster within the thread.
  • Open questions: No concrete answers on expected resolution timelines, data/security safety, or preventive best practices were provided.
Summarized with AI on December 10. AI used: gpt-5.
1

Hi everyone,
Is anyone else experiencing a server error on Shopify right now? Our site is showing errors and I’m not sure why.

Have you encountered this issue before?
Do you know how long it usually takes for Shopify to fix it and whether it’s safe on our side?

Also, any advice on how to protect or prepare our website in case something like this happens again would be really helpful.

Thank you!

1 Like
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You can try to clear your browser cache and try again as I have seen Shopify mentioned that the issue has been resolved.