Setting Up Shipping with Printify T-Shirts and my own items

Payments + Shipping & Fulfilment
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I am using printify for POD t-shirts. I have the basic shopify plan and have managed to view the checkout with only the shirts and have been able to view Shipping and Express for the Shipping Method. However, when I combined with other items I sell and ship, not using Printify, such as Funko Pops, I noticed, it no longer allowed for Express shipping from Printify for the shirts and did not pull from my General Shipping Profiles.

Do I need to create custom shipping profiles for all my items or what should I do next in case this situation happens to a customer? I want to this to work appropriately for both my printify t-shirts and any other items I sell and ship on my own. What do I need to do in my settings to get this to happen, if it’s doable? I have listed the 3 problems I have currently run into and need assistance. Any help would be appreciated.

  1. The cart is $50 over, in my general profile, I offer Free Shipping within the US for purchases over $50. This did not get recognized in the checkout page below.

  2. Printify Express Delivery is not shown as an option for the 3 shirts. Standard shipping is shown instead through Printify at $9.55.

  3. I am not sure how the shipping method, using Printify standard, works with my Funko Pop item, where I will ship on my own, not using Printify.

(Shopify Checkout Page)

Shopify Checkout
Shopify Checkout1093×868 51.3 KB

(General Shipping Profile)

General Profile (Funko Pops, etc.)
General Profile (Funko Pops, etc.)848×239 11.7 KB

(Printify App Shipping Profiles)

Printify T-Shirts
Printify T-Shirts854×764 46.7 KB

1 Like
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Hi @erickah_thao ,

One misunderstanding here concerns the General Shipping profile. The General Shipping profile will only contain products that are not included in any other Shipping profiles.

This is why Free shipping in the General Shipping profile is not qualified, as all three products belong to other profiles.

It seems that the third option only covers 13 USA states, and this order is from one of those states, which is why Standard shipping is being offered.

Additionally, if the Funko Pop item is available in the General shipping profile, ensure that the Shipping method name matches exactly if you want the rates to add up. Otherwise, one of the rates will be ignored by Shopify. You can find more information about this in the following article.