Dear Shopify,
I placed an order for a product from a shop.
Hours after placing it the store just vanished.
I have received a order confirmation but the link does not work anymore.
I have no way of getting the order URL to fillout a complaint form for fraud.
I contacted my bank but they cant refund IDeal transfers.
Is there a way you can internally re-open the store so I can get my order information to file for fraud.
I’d really like my money back.
To me it seems impossible that its legal to open a store, take people’s money. Close it.
And then just have no consequences at all.
If Shopify allows this then I have no clue how you guys are still in business.
Would love some help with this issue.
Thanks in advance.